Inside Human Resources

Employee Assistance Program

An Employee Assistance Program (EAP) is a workplace benefit designed to help employees deal with personal or work-related issues that could affect their performance, health, or well-being. It typically offers confidential support services such as:

  • Counseling:
    • Alcohol or Drug Addictions
    • Anxiety
    • Childcare
    • Depression
    • Eating Disorders
    • Eldercare
    • Family Conflict
    • Financial or Legal Concerns
    • Marital Difficulties
    • Parenting Concerns
    • Problem Gambling
    • Relationship Problems
    • Stress Management
  • Legal Assistance: Counselors may refer you to a telephone and/or one in-person consultation with an attorney.
  • Financial Assistance: Telephone consultation with a financial consultant to address questions on budgeting,
    taxes, and debt consolidation.
  • Eldercare Assistance: Our specialists can help you locate eldercare options, such as residential care or in
    home care, provide support in dealing with the emotions of retirement, or legal aspects like estate planning.
    Use our website to find resources on retirement, from financial planning and calculators, to articles on coping
    with retirement stress, and filing your retirement days with meaningful activities.
  • Childcare Assistance: Telephone consultation with a work-life professional to provide information, referrals,
    and resources related to childcare concerns.
  • Memorial Planning Assistance: Telephone consultation with a work-life specialist to assist with memorial and
    funeral planning. Services include identifying potential locations, associated costs for services, and providing
    information to help coordinate logistics (Available to Life insurance beneficiaries only).

EAPs aim to improve employee productivity, morale, and overall health while reducing absenteeism, turnover, and healthcare costs for employers. The services are usually free for employees and often extend to their families.

Telephone Assistance
EAP: 866.451.5465
Claimant Assist: 866.472.2734